Ekonomika 2009 86

The scale, the major economic indicators and the competitive impact of foreign banks on the national banking system of a transitional economy, based on the case of Ukraine, are studied.
The banking sector development of the transitional economies differs from that of developed countries. Transitional economies have the bank-centered financial systems with the prevailing banking sector, a rapidly growing demand for banking services, booming credit supply, weak institutional and regulatory policies causing problems with banking stability. The intensive entry of foreign banks and their increasing market share have a significant impact on banking competition and performance.
The paper argues that the foreign banks’ entry by the acquisition of Ukrainian banks’ shares is competitive by nature (demand-side competition and supply-side competition on the entry stage and post-entry market competition). The entry competition influences the relatively high price indicators of the Ukrainian banks shares in comparison with neighbouring countries. The post-entry competitive position of foreign banks is based on utilizing their competitive advantages and the post-entry market strategy. The foreign banks utilize capabilities to increase capitalization, assets and liabilities management and gaining a substantial market position, and offer more competitive products and services in all major market segments.

 

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The article, after the evaluation of opinion of various authors, first of all deals with the contents of loyalty of the insured and gives its definition. It also discusses theoretical questions of insurers’ benefits due to loyalty of the insured, a the benefits of the insured themselves. While examining the factors influencing satisfaction and loyalty of the insured the conclusion is made that the most important factors are the image of an insurance company, its reliability, the comprehended quality of the insurance services and their price, and the means of motivation of the insured. Furthermore, the article discusses the effect of the corresponding factors on the emotional and rational loyalty of the insured and on the formation of true loyalty of the insured. The article pays exceptional attention to such theoretical issues of implementation means and actions of cultivating loyalty of the insured as the functions of the system of means of loyalty cultivation, the strategies of loyalty cultivation (financial motivation, social relations, meeting of individual requirements, structural relations).

 

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The new market economies in Eastern Europe give a unique opportunity to study how agglomeration occurs due to the shift from a planner- constructed to a firm-driven economy. This paper it is investigated how foreign direct investment affects the existing economic geography. How are these changes taking place within the existing landscape of agglomerations inherited from socialism? Do foreign investors sustain existing patterns of agglomeration or are they signposts of change? A conditional logit model is implemented on a representative dataset combining the firm and regionallevel. Controls are made for region- and firm-specific factors such as market access, pre-existing industrial concentrations, regional policy and firm size. The results suggest that foreign investors are agents of both gradual and radical change in a new market economy such as Poland. With the exception of the capital region of Warsaw, past agglomerations are on the reverse and new ones are emerging; however, industrial inertia is quite strong outside Warsaw. Results also show that agglomeration economies in the make are significantly affected by cognitive distance. Foreign firms are more likely to go where other proximate peers (in terms of home country, industry and both) are going or have already gone.

 

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The problem of service productivity discussed in the paper focuses on productivity measurement issues. The aim of the article is to elaborate criteria for the grouping of services as the reasoning for a deeper analysis of service productivity measurement. The research method is logical analysis of scientific literature. The criteria of customisation and tangibility of services have been suggested as a framework for productivity measurement interpretation.

 

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This article analyses the peculiarities, interrelations and development of two relatively new concepts of organizational development – socially responsible and sustainable business. Socially responsible business, which adopts the sustainable development concept, more and more often requires than adequate behaviour of the supply chain partners. The complex of tools to achieve socially responsible and sustainable business – SA 8000 (Social Accountability), Global Compact, OHSAS 18001 (Occupational Health and Safety Assessment Series), ISO 14001, EMAS (Eco-Management and Audit Scheme), FSC (Forest Stewardship Council), eco-labelling, etc. – can be integrated into one organization. The paper provides an analysis of the development of these systems in Lithuania within the context of the European and global business. The interrelations of different management systems, the links among them, integration possibilities and improvement propositions
are described.

 

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In implementing sustainable development policy, corporate social responsibility and other voluntary business initiatives plays the crucial role. Business plays the central role in economy and its voluntary initiatives such as signing the Global Compact and developing corporate social responsibility (CSR) are the main tools for implementing sustainable development on local, regional and global levels. However, also the public sector plays an important role in enhancing CSR development in the country. There exit several studies on CSR development in the Lithuanian private sector; however, the role of the public sector has not yet been investigated.
The aim of the work was to investigate the development of CSR in the Lithuanian public sector. The main goals of the article are to analyse the concept of corporate social responsibility and to identify the main driving forces of CSR development in the public sector, its main barriers and means of overcoming these barriers.
The article summarizes the results of a survey conducted in the Lithuanian public sector. The survey has shown that corporate social responsibility is not widely spread among public administration bodies at the local level. The main factors having a negative impact on social responsibility development in the public sector are the lack of information, of human and other resources.

 

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Successful activities in a dynamic environment of today’s economy largely depend on the skills to have an adequate view of activity environment and its changes. The information activities of business decision makers relate their subjective potential of environment assessment and problem solving to the systems of environment monitoring and early warning, whose relevance is of expressed in various activities both at micro and macro levels. The paper discusses the features of the bank deposit insurance system in the Republic of Lithuania, its information needs and the role of early warning systems in its activities. Also, the paper examines a prototype of an early warning system in the Deposit Insurance Scheme of the Republic of Lithuania and the conditions for its application. There are specific groups of decision-important information and relations between their estimates. The proposed way of applying a composite set of decision criteria can be transferred to similar systems in other fields of activity.

 

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COMPETENCES OF HUMAN RESOURCE MANAGEMENT: EXPECTATIONS AND REALITY

Liudmila Lobanova, Airina Palekaitė, Justė Radzevičiūtė

The competence of human resources specialists becomes more important nowadays due to the knowledge-based development of society and economics. It affects not only the quality of their own work, but also the efficiency, capacity and motivation of all the employees in an organization. The article deals with the composition of competences of human resources management, the profiles, responsibilities and functions of personnel managers. By means of theoretical studies and empirical research, the functions of personnel management and the related competences have been analysed with the aim to reveal employees’ expectations regarding personnel managers. The analysis has revealed the current situation in organizations. The results of the empiric research have shown which actions of the personnel management that refer to the competence of human resources management are most acceptable by the employees and how they are affected by these actions.

 

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Establishment of the so-called employees’ positive moral belongs to the main responsibilities of human potential management. The effective behaviour of employees predicts their systematic motivation and thus the motivating process. Incorrectly planned and applied motivation programs have a negative impact on employees, they don’t motivate employees to a maximum performance. The main goal of the paper is to group employees according to their motivation needs extracted from the questionnaire and consequently to compile similarly motivated worker groups.

 

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